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Nonviolent Communication applied to Negotiation

Dr. Ricardo Petrissans Aguilar

17 Jan, 2025

Marshall Rosenberg was an American psychologist known for developing Nonviolent Communication (NVC), a method of communication and conflict resolution aimed at fostering empathy and human connection.

NVC is a powerful tool that teaches us to express our needs clearly and respectfully, while understanding the needs of others. Instead of focusing on judgment and blame, NVC invites us to connect with our feelings and seek mutually beneficial solutions.

  • The observation: describing the facts objectively, without value judgments.
  • The feeling: identifying and expressing the feelings that arise from the observation.
  • The need: connecting with the universal needs underlying our feelings.
  • The request: making a clear and positive request that satisfies our needs and those of others.
  • Improves relationships: by fostering empathy and understanding, Nonviolent Communication strengthens personal and professional relationships.
  • Conflict resolution: it provides effective tools to resolve conflicts in a peaceful and constructive manner.
  • Increases self-esteem: by expressing our needs clearly and assertively, we increase our self-esteem and confidence in ourselves.
  • Fosters empathy: Nonviolent Communication helps us understand others’ perspectives and connect with them on a deeper level.
  • Rosenberg and his legacy: Marshall Rosenberg dedicated his life to promoting NVC through workshops, lectures, and books. His work has had a significant impact in various fields, such as education, mediation, psychology, and conflict resolution worldwide.

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