Negotiating with Fairies and Dragons

The third book in The Soft Skills Laboratory deals with a kind of negotiation almost no manual covers: the one where the difficulty lies not in the price or the clause, but in the person sitting across the table. Over eight parts and thirty-four chapters, the book examines pressure wrapped in charm, dramatization, aggression, coercion, rigidity, suspicion and deception without turning anyone into a diagnosis, and then builds the counter-move: regulating yourself, verifying, documenting, setting limits, redesigning the table, bringing in third parties and walking away when that is the right call, so you can negotiate with difficult people without losing your judgement or losing yourself.