Description
If we make a workday schedule, especially in the current context of our organization, we will quickly realize that conflict is an element that is permanently present in each of its interactions. It is true that in many cases it doesn’t necessarily manifest, but it is a highly probable circumstance in the context of human relations and particularly in organizational relationships.
Conflicts with bosses, colleagues, other members, or departments of the organization. Conflicts with clients, suppliers, competitors, or regulatory agencies. To a greater or lesser extent, the conflict factor tends to be present in many work interactions. Therefore, the way we are currently managing those conflicts (with our skills and potential moments of incompetence) directly impacts the quantity and quality of our results and work and professional relationships.
